Rep is an AI-powered chatbot built for e-commerce brands who want to elevate their customers’ shopping experience at every step in the funnel
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Helping e-commerce brands grow their revenue with a personalised guided shopping experience
With Rep
Our customers see results at scale
Boost Revenues
Engage high-intent shoppers
Our AI uses behavioral analysis to identify buy-ready shoppers and tackle any last-minute objections they might have.
- Personalized shopping assistance in real-time
- Make purchasing decisions a no-brainer for buy-ready customers
- Contextual conversations that push shoppers to checkout
Increase Sales
Unlock sales from on-the-fence shoppers
Detect when customers are about to abandon your site and jump in to offer real-time assistance.
- Identify drop-offs seconds before they happen
- Soothe hesitations and tackle purchasing objections
- Proactively approach disengaged customers with relevant resources
Reduce Churn
Remove friction to drive long-term loyalty
Unlock critical customer insights to understand who’s buying from you and identify any friction points in the shopping cycle.
- Access real customer feedback about your shop and products
- Address negative customer experiences ASAP
- Optimize your store to keep customers coming back
Improve customer satisfaction
Delight customers 24/7
Our AI-powered sales associates work around the clock to create an in-store experience online – answer questions, deliver resources, and drive sales 24/7.
- Deliver support at the exact moment a customer needs it
- Easily hand-off to a live human agent when necessary
- Share valuable resources and information about orders, returns, and shipping
Conversational AI that drives conversions and customer satisfaction
How it works
STEP 1
Connect your store in 1 click
Integrate Rep with your e-commerce store, and our AI will automatically convert your entire product catalog into sales conversations.
STEP 2
Collect customer behavioral data
Unlock valuable insights and use real-time behavioral analysis and deep segmentation to engage shoppers at all stages of the funnel.
STEP 3
Convert visitors into loyal customers
Proactively approach shoppers with personalized and contextual conversations that keep them coming back for more.