How Pavoi Grew Sales by 11% with Rep
Pavoi wanted to migrate their successful Jewelry business from Amazon.com to a Shopify D2C store. Their goal was to collect as much customer insight as possible, obtaining measurable and actionable data in the process.
Pavoi implemented Rep's AI-powered sales assistant to help reach customers at crucial, high-impact moments. The data that the AI-powered sales assistant obtained allowed the team at Pavoi to hone in on certain products that weren't selling, giving them insight as to why.
Pavoi increased its customer engagement tenfold and also enjoyed a significant boost in its sales as a result of Rep's intervention.
Pavoi by the Numbers
Conversion rate lift
Increase in monthly sales
Empower your customers with conversational AI that converts
To help build better relationships with their customers, the team at Pavoi enlisted the help of our services. They needed to connect to their customers in a deeper, more meaningful way. At the same time, they also needed to cull actionable data from those interactions. To that effect, they implemented Rep’s onsite AI-powered sales assistant to help reach customers at crucial, high-impact moments.
The AI-powered sales assistant is capable of meeting customers wherever they are on their path to purchase. Its proactive approach helps to target customers who have disengaged from the sales process, discouraging them from abandoning their carts. Through the use of the sales assistant, Pavoi gained 24/7 customer service that engages customers and leads them efficiently through the sales process. The data that the AI-powered sales assistant obtained allowed the team at Pavoi to hone in on certain products that weren’t selling, giving them insight as to why. It also enabled them to carry out A/B testing on their marketing efforts to help craft better, more attractive messaging. Through the use of Rep’s sales assistant, they gained all the tools necessary to leverage their Amazon success in the Shopify arena. The results speak for themselves.