Integration with Gorgias

Integrate Rep with your Gorgias account and start receiving customer service tickets from your customers using voice.

Integration Overview

Upgrade your customer service to the next level with Alexa. Rep connects to your Gorgias helpdesk so customers can simply ask Alexa for help from your brand. Tickets will appear in your helpdesk with the customer’s contact details.

Just Tell Alexa What You Want!

Enhanced Customer Service!

Explore the many features and capabilities available to you with Rep and Gorgias!

  • Help requests
    Sends support requests to Gorgias when a customer asks for help from your brand and leaves a note
  • Positive skill feedback
    Sends feedback to Gorgias when a customer completes their purchase and leaves a positive note
  • Negative skill feedback
    Sends feedback to Gorgias when a customer completes their purchase and leaves a negative note
  • Product abandonment feedback
    Sends feedback to Gorgias when a customer abandons their cart and leaves a note

Your customers will be able to give you their honest feedback using natural language.

About Gorgias

Helpdesk designed for e-commerce stores. Gorgias provides multichannel customer service from a single app. Merchants can gain productivity with automated responses to common requests.

Empower your customers with conversational AI that converts

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