Integrate Rep with your Help Scout account so that customer inquiries which couldn’t be answered by the AI will be handed off to a human representative
Integration Overview
Upgrade your customer service to the next level with Rep. Our AI will deflect over 99% of your customer service related inquiries. The ones that the AI cannot answer will be handed off to a human representative using your Help Scout helpdesk. The human rep will also receive a detailed summary of the customer behavior on the website and the customer’s purchase history.