Add AI to your helpdesk solution to reduce customer support tickets

Rep’s intelligent AI sales associates provide a powerfully personalized guided shopping experience 24/7
14-DAY FREE TRIAL – ROI GUARANTEED
Rep

Our customers see results at scale

12X

Average ROI

Over 250%

Conversion rate uplift

More than 70%

Reduction in customer service tickets

Engage high-intent shoppers

Our AI uses behavioral analysis to identify buy-ready shoppers and tackle any last-minute objections they might have. 

  • Personalized shopping assistance in real-time 
  • Make purchasing decisions a no-brainer for buy-ready customers
  • Contextual conversations that push shoppers to checkout
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Unlock sales from on-the-fence shoppers

Detect when customers are about to abandon your site and jump in to offer real-time assistance.

  • Identify drop-offs seconds before they happen
  • Soothe hesitations and tackle purchasing objections 
  • Proactively approach disengaged customers with relevant resources
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Remove friction to drive long-term loyalty

Unlock critical customer insights to understand who’s buying from you and identify any friction points in the shopping cycle.

  • Access real customer feedback about your shop and products
  • Address negative customer experiences ASAP
  • Optimize your store to keep customers coming back
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Delight customers 24/7

Our AI-powered sales associates work around the clock to create an in-store experience online – answer questions, deliver resources, and drive sales 24/7.

  • Deliver support at the exact moment a customer needs it 
  • Easily hand-off to a live human agent when necessary
  • Share valuable resources and information about orders, returns, and shipping
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Conversational AI that drives conversions and customer satisfaction

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Get set up and started in seconds

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How it works

STEP 1

Connect your store in 1 click

Integrate Rep with your e-commerce store, and our AI will automatically convert your entire product catalog into sales conversations.

STEP 2

Collect customer behavioral data

Unlock valuable insights and use real-time behavioral analysis and deep segmentation to engage shoppers at all stages of the funnel.

STEP 3

Convert visitors into loyal customers

Proactively approach shoppers with personalized and contextual conversations that keep them coming back for more.

Guide shoppers seamlessly to checkout with powerful conversational AI

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Rep

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