Build for Shopify

Approach customers with sales conversations

Rep’s intelligent AI sales associates provide a powerfully personalized guided shopping experience 24/7

30-day free trial

Book a Demo

We are Rep

Helping e-commerce brands grow their revenue with a personalised guided shopping experience

With Rep

Our customers see results at scale


Average ROI on the price of Rep

Over 250%

Conversion rate uplift from website traffic

More than 70%

Reduction in customer

service tickets

Boost Revenues

Engage high-intent shoppers

Our AI uses behavioral analysis to identify buy-ready shoppers and tackle any last-minute objections they might have. 

  • Personalized shopping assistance in real-time to help shoppers make decisions
  • Make purchasing decisions a no-brainer for buy-ready customers
  • Contextual conversations that push shoppers to checkout
Increase Sales

Unlock sales from on-the-fence shoppers

Detect when customers are about to abandon your site and jump in to offer real-time assistance.

  • Identify drop-offs seconds before they happen
  • Soothe hesitations and tackle purchasing objections 
  • Proactively approach disengaged customers with relevant resources

Don’t just take our word for it. Meet our brands

Reduce Churn

Remove friction to drive long-term loyalty

Unlock critical customer insights to understand who’s buying from you and identify any friction points in the shopping cycle.

  • Access real customer feedback about your shop and products
  • Address negative customer experiences ASAP
  • Optimize your store to keep customers coming back
Improve Customer Satisfaction

Delight customers 24/7

Our AI-powered sales associates work around the clock to create an in-store experience online – answer questions, deliver resources, and drive sales 24/7.

  • Deliver support at the exact moment a customer needs it 
  • Easily hand-off to a live human agent when necessary
  • Share valuable resources and information about orders, returns, and shipping
Boost Sales

Increase AOV with contextual offers

Serve personalized product recommendations and relevant, in-the-moment upsells to create a slick shopping process.

  • Create a guided shopping experience from start to finish
  • Highlight personalized deals and product recommendations
  • Reward your best customers with exclusive offers and discounts

Conversational AI that drives conversions and customer satisfaction

Request a Demo

How it works


Connect your store in 1 click

Integrate Rep with your e-commerce store, and our AI will start converting more visitors to customers or your money back


Collect visitors behavioral data

Unlock valuable insights and use real-time behavioral analysis to engage shoppers at all stages of the funnel.


Convert visitors into loyal customers

Proactively approach shoppers with personalized conversations that keep them coming back

Try Rep for a 2-week trial

Guide shoppers seamlessly to checkout with powerful conversational AI

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Latest blog

What is Conversational Shopping

| customer journey | No Comments
Despite the rise in technology and the ever-present narrative that robots are going to take over the world, consumers still crave a human touch when shopping. It’s the reason brick-and-mortar…

Boost Sales This Holiday Season with AI-Guided Shopping 

| conversion optimization | No Comments
The holidays are just around the corner, which means brands and retailers are ramping up for the busiest shopping season of the year. Getting in on the action can reap…