Explore our case studies

Homewares & Furniture

Fuller Brush's Innovative Approach to Serving Elderly Customers with AI

Fuller Brush, a century-old company, successfully implements AI to handle customer service for its elderly clientele. Discover how their innovative approach boosts customer satisfaction—and sales.

Health & Wellness

Body Align: A 41% AOV increase and 16x ROI

Come for the AI support, stay for the AI-generated sales. How Body Align used REP AI to get more sales and get an unexpected boost in AOV.

Apparel & Accessories

How SA Fishing Bridged Traditional-Minded Customers with AI Innovation

Food & Beverage

Harney & Sons: Conversion rates leap by 250% with Rep vs. pre-Rep era

Harney & Sons Fine Teas needed AI to assist shoppers discover new products and handle basic support questions. They got more than they bargained for including a 250% spike in conversions.

Beauty & Cosmetics

How Snow transformed customer support into a revenue center

Discover how Snow used a digital concierge to turn abandoned carts into over $220,000 in sales.

Apparel & Accessories

NYCMode: Streamlining the shopping experience in a sea of choices

NYC Mode faced challenges in steering customers through their extensive product catalog. They needed to make shopping decisions easier for shoppers. Enter REP AI.

Apparel & Accessories

How Apricoat enhanced its customer journey and boosted sales with Rep AI

"REP significantly bolstered our sales conversions & revolutionized our customer support."

Health & Wellness

How Ascent nutrition scaled sales and slashed service tickets with Rep AI

“Rep is a game-changer for the entire eCommerce space. It has far exceeded our expectations–and we came in with high hopes to begin."

Health & Wellness

How Vush uses Rep + Gorgias to provide delicate, on-demand answers to pleasure seekers

Vush reduced the workload of the support team and provided a better in-the-moment experience. Traffic to blog posts shot up almost four times, and the number of satisfied customers increased, leading to a 10% increase in CVR.