Using AI To Attain Higher Conversion Rates

This is a podcast made with cooperation of Upgrowth Commerce.

In this episode, Shauli Mizrahi of hellorep.ai talks about Rep’s solution and how it helps e-commerce websites grow their sales.

KEY TAKEAWAYS FROM THIS EPISODE

• Rep is the first AI-powered sales associate for eCommerce websites.
• The costs of ad spend for eComm brands are getting higher and higher and it’s increasingly becoming less profitable, making it harder for merchants to survive.
• Rep tries to understand which customers are about to leave your website, approaches them, and starts a conversation that fits where these customers are in the sales funnel.
• Merchants are given a 14-day free trial and AB tests are done to see results.
• Rep also tries to understand what can help customers get the right product for them.
• Discount offering is one of the top-selling and best-performing flows that Rep has.
• When a customer asks for a discount, there is a good chance that they will buy at that moment.
• The more products a store has, the better Rep performs.
• Rep is a fully-managed service. You just need to provide information and the team does all the work for you.
• Be the best at what you do and make it happen.

Try our simulator to see how Rep can improve your customer service efforts.

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