AI-Powered Customer Service to Automate Up to 97% of Inquiries
Customer service spans from pre-sales product questions to delivery, policy, and more. Rep AI automates up to 97% of common customer inquiries allowing your team to focus on complex, high-touch interactions.
Built for Shopify, Rep AI ensures fast, efficient customer service, boosting satisfaction and driving growth through AI-powered automation.
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Conversations that Convert.
Numbers represent averages across a variety of verticals including apparel, beauty & cosmetics, food & beverage, electronics, and more.
AI-Assisted Conversions
AI-Generated Sales Increase
Trusted by brands worldwide
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Why Rep AI is the Premier Customer Service Solution for Shopify Merchants
Choosing Rep AI for your Shopify store is a game-changer for your customer service. This AI-powered assistant handles customer inquiries instantly, 24/7, making sure your customers always get the help they need, when they need it.
Don't take our word for it.
Try Rep's advanced AI for yourself.
100% risk-free.
Start your 30 day free trial and experience Rep's advanced AI for yourself. Or book a demo and let us show you what’s possible.
What top merchants are saying
Increased revenue by 15%
With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
Fresh Roasted Coffee
"It’s their people-centric approach to doing business."
We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier AI service provider for your company.
Snow Teeth Whitening
We still enjoy a 20X ROI!
Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders.
We even have the ability to train the AI on information so it answers just the way we want.
Harney & Sons Fine Teas
Rep AI is a GAME CHANGER! 100% Recommend
Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
Rep has been phenomenal for our customer experience and helping them find the product that suits them best! Our CVR proves that.
Vush Stimulation
Revolutionized customer support & boosted sales
Rep AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
Apricoat
"With Rep, it feels like the future is already here"
I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
NutraBio
Here’s how Rep sells
Sense Disengaged Customers
Sense Disengaged Customers
Behavioral AI Magic
Assist & Guide Shoppers
Assist & Guide Shoppers
On-Brand Conversational AI
Convert Shoppers into Customers
Convert Shoppers into Customers
Unlock AI-Generated Sales
Behavioral AI Magic
Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them with a conversation.
Unlock AI-Generated Sales
Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.
On-Brand Conversational AI
The Concierge is ready to guide, advise & assist. We trained ChatGPT to be exclusively on your brand, so every chat is meaningful.
Take Rep for a spin in a safe demo environment.
It takes just 3-10 minutes to learn your catalog.
Remember, you get a 30-day free trial and
60-day money back guarantee if you don’t 5x your ROI.
Vush boosted conversions by 10% and gave shoppers much more confidence with Rep + Gorgias.
Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.
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