With Rep AI + Freshdesk integration, shoppers enjoy smooth, uninterrupted support, and your team manages responses efficiently within Freshdesk’s familiar interface.
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About Freshdesk
Freshdesk is a cloud-based customer support platform designed to help businesses streamline their support operations.
AI-Powered Chat Support: Rep AI handles initial shopper questions and inquiries.
Ticket Escalation Made Easy: If a question can’t be resolved in the chat, a ticket is automatically created in Freshdesk.
Unified Reply Experience: Agents respond directly to tickets in the Freshdesk platform, and their replies are seamlessly delivered to shoppers in the Rep AI chat.
Start your 30 day free trial and experience it for yourself. Or book a demo and let us show you what’s possible.
Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.
