Richpanel

Our AI will deflect over 90% of your customer service-related inquiries. The ones that the AI cannot answer will be handed off to a human representative using your Richpanel helpdesk. The human rep will also receive a detailed summary of the customer's behavior on the website and the customer’s purchase history.

About Richpanel

Meet Richpanel, the simple way to manage customer service for your online store. Manage emails, chats, and socials from one dashboard.

Enhanced Customer Service

Explore the many features and capabilities available to you with Rep and Richpanel!

Human assistance requests
Sends support requests to Richpanel when a customer specifically asks for help from a human representative or if the AI fails to find a suitable answer

Reduce customer service tickets with AI
Our AI will be able to answer over 90% of your common customer inquiries so your human customer service reps can focus on more complex problems
Enriched CRM data
Gather more information regarding the customer inquiry and full context with Rep’s behavioral data analysis
Request feedback
Collect feedback and send it to Richpanel at any moment you define on the customer’s journey to optimize your products and service

See Rep in action

Start your 30 day free trial and experience it for yourself. Or book a demo and let us show you what’s possible.

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Richpanel

About Richpanel

Enhanced Customer Service

See Rep in action

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