Zendesk

Upgrade your customer service to the next level with Rep. Our AI will deflect over 90% of your customer service-related inquiries. The ones that the AI cannot answer will be handed off to a human representative using your Zendesk helpdesk. The human rep will also receive a detailed summary of the customer behavior on the website and the customer’s purchase history.

About Zendesk

Helpdesk designed for e-commerce stores. Zendesk provides multichannel customer service from a single app. Merchants can gain productivity with automated responses to common requests.

Enhanced Customer Service

Explore the many features and capabilities available to you with Rep and Zendesk!

Human assistance requests
Sends support requests to Zendesk when a customer specifically asks for help from a human representative or if the AI fails to find a suitable answer
Reduce customer service tickets with AI
Our AI will be able to answer over 90% of your common customer inquiries so your human customer service reps can focus on more complex problems
Enriched CRM data
Gather more information regarding the customer inquiry and full context with Rep’s behavioral data analysis
Request feedback
Collect feedback and send it to Zendesk at any moment you define on the customer’s journey to optimize your products and service

See Rep in action

Start your 30 day free trial and experience it for yourself. Or book a demo and let us show you what’s possible.

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Zendesk

About Zendesk

Enhanced Customer Service

See Rep in action

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