ATTENTION SHOPIFY MERCHANTS
AI chatbot that Transforms Conversations into Revenue Growth, Fewer Support Tickets and Shopper Intelligence
AI That Transforms Conversations into
Revenue Growth
Fewer Support Tickets
Shopper Intelligence
Revenue Growth
brands that use rep ai
01
Convert browsers into buyers with precise timing
Behavioral AI Magic
Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them—sometimes tripling conversions.
Proprietary AI developed in-house
Accurately predicts drop-offs
Performs 4x better than standard exit-intent pop-ups
02
Assist & guide shoppers every step of the way
Your own branded AI Concierge
The Concierge is ready to guide, advise & assist. It can redirect to product pages, take shoppers to checkout, and compare products. Oh! You can train the AI, too.
Knows your catalog, products, and website
Speaks your unique brand voice & personality
Multilingual — ¿Hablas Español?
03
Sell while you sleep (or play, or work, or whatever)
Unlock AI-Generated Sales
Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.
Convert abandoned cart shoppers
Offer discounts in exchange for email and grow your list
Increase AOV with AI product recommendations
Always reliable, always selling
Introducing your 24/7
Growth Averages across
Over 60 5-star reviews from Shopify merchants
Every single conversation Recorded
Gain insight by viewing Conversations and their analytics
Spot shopper hurdles and confusions—then fix them
Answer FAQs on the spot—train the AI for future shoppers
Dive into live chats with ease—REP makes it easy to engage
What top merchants say
We still enjoy a 20X ROI!
Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders. We even have the ability to train the AI on information so it answers just the way we want.
Increased revenue by 15%
With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
It’s their people-centric approach to doing business.
We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier service provider of artificial intelligence for your company.
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Revolutionized customer support & boosted sales
REP AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
REP AI is a GAME CHANGER! 100% Recommend
Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
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With Rep, it feels like the future is already here
I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
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Connect with your fave Shopify apps
Requires zero changes to your support stack — Rep adapts to your tools and workflow.
Handle 99% of all tickets with your live chat solution plus AI. Why leave anything to chance?
Capture emails and phone numbers on autopilot with your favorite marketing platform.
Have an app you want to integrate with? Just let us know and we’ll make it happen.
SEE YOUR STORE THROUGH A NEW LENS
An abundance of
A dashboard flush with AI-generated insights
Every AI metric is tracked—CVR, AOV, sales, etc.
View helpful versus non-helpful responses
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OPERATE IN EVERY REGION WITHOUT WORRY
All personal data is
SEE YOUR STORE THROUGH A NEW LENS
An abundance of
A dashboard flush with AI-generated insights
Every AI metric is tracked—CVR, AOV, sales, etc.
View helpful versus non-helpful responses
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Rep Updates and Resources
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Product Updates
Rep AI Product Updates December 2024
As the year draws to a close and the holiday shopping frenzy reaches its peak, we're excited to equip you with the ultimate toolkit for success. Discover our latest, updates designed to supercharge your store's performance and elevate your customer experience to new heights.
eCommerce AI
How Snow Transformed Customer Experience into a Growth Driver: Insights from VP Thomas McCray
Discover how Snow’s VP of Customer Experience, Thomas McCray, leveraged employee satisfaction, data-driven insights, and AI to redefine customer experience and drive growth for DTC brands. Learn key strategies and metrics that matter.
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eCommerce AI
Breaking Through Growth Ceilings: Expert Strategies from Jonathan Levine on Scaling D2C Brands
From foundational brand building to advanced customer acquisition and retention techniques, Jonathan shares the secrets he’s used to grow startups to Fortune 500 brands. Tune in to learn about optimizing your tech stack, leveraging AI, and creating a customer journey that drives repeat purchases and long-term growth.
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Product Updates
Automate Address Changes for Faster, Better Service
Rep AI’s Change Address Support Skill automates address updates via chat, reducing support team workload, preventing errors, and boosting customer satisfaction—all while following your store's policies. Set up in minutes to streamline repetitive tasks.
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YES, BUT CAN YOUR CHATBOT SELL?
Introducing
— your new KPI
Rescue your lost sales with Rep
Rep rescued over in potential lost sales in August 2024.
PUT REP TO THE TEST!
Test drive REP in a safe demo environment
"Our conversion rate increased exponentially — by up to 315%.
Rep answered every product-related question and recommended products that are best suited for the customer."
Subscribe to
The Fringe
Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.
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