AI chatbot that Transforms Conversations into Revenue Growth, Fewer Support Tickets and Shopper Intelligence
AI That Transforms Conversations into
Revenue Growth
Fewer Support Tickets
Shopper Intelligence
Revenue Growth
Rep AI chatbot guides and supports shoppers at the right moment—boosting sales, resolving inquiries, and delivering data-driven insights for an optimized shopping experience.
Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them—sometimes tripling conversions.
Proprietary AI developed in-house
Accurately predicts drop-offs
Performs 4x better than standard exit-intent pop-ups
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Assist & guide shoppers every step of the way
Your own branded AI Concierge
The Concierge is ready to guide, advise & assist. It can redirect to product pages, take shoppers to checkout, and compare products. Oh! You can train the AI, too.
Knows your catalog, products, and website
Speaks your unique brand voice & personality
Multilingual — ¿Hablas Español?
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Sell while you sleep with your Shopify AI chatbot
Unlock AI-Generated Sales
Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.
Convert abandoned cart shoppers
Offer discounts in exchange for email and grow your list
Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders. We even have the ability to train the AI on information so it answers just the way we want.
Emeric Harney
Director of Marketing
Harney & Sons Fine Teas
Increased revenue by 15%
With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
John Helwig
Marketing Director
Fresh Roasted Coffee
It’s their people-centric approach to doing business.
We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier service provider of artificial intelligence for your company.
Thomas McCray
Director of Customer Success
Snow Teeth Whitening
Revolutionized customer support & boosted sales
REP AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
Ran Friedlander
COO
Apricoat
With Rep, it feels like the future is already here
I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
Jon Ackay
Marketing Manager
NutraBio
REP AI is a GAME CHANGER! 100% Recommend
Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
Fiona S.
Head of Global Marketing
Vush Stimulation
Real numbers from Harney & Sons:
"Rep AI is an extension of every part of the customer experience, from support to sales to education, at a fraction of the cost it would take to employ multiple people to cover those areas." — Emeric Harney
Harney & Sons saw a 250% CVR boost with REP vs. without
Rep brings AI “wicked smarts” to your favorite tools such as Zendesk, Gorgias, Klaviyo, Yotpo and more. Whether it’s email, live chat, or support platforms, we've got you covered.
Requires zero changes to your support stack — Rep adapts to your tools and workflow.
Handle 99% of all tickets with your live chat solution plus AI. Why leave anything to chance?
Capture emails and phone numbers on autopilot with your favorite marketing platform.
Have an app you want to integrate with? Just let us know and we’ll make it happen.
SEE YOUR STORE THROUGH A NEW LENS
An abundance of AI-driven insights
A dashboard flush with AI-generated insights
Every AI metric is tracked—CVR, AOV, sales, etc.
View helpful versus non-helpful responses
OPERATE IN EVERY REGION WITHOUT WORRY
All personal data is protected and secure
We maintain the highest standards of data security and protection in compliance with GDPR and CCPA.
Stay informed on how our AI-powered sales and support solutions can drive growth for your eCommerce business.
eCommerce AI
Unlock the Power of Email Marketing: A Guide to Building and Growing Your Shopify Email List with AI
Discover how to effectively build and grow an email list for your eCommerce store. Learn key strategies, tools, and AI integrations to boost engagement, increase sales, and drive repeat purchases.
Webinar
Building E-Commerce Success: Insights from Avishai Sam Bitton on Growth, Tech Stacks, and AI in 2025
Discover key e-commerce growth insights from Avishai Sam Bitton, a seasoned entrepreneur and growth expert. Learn how omni-channel marketing, AI integration, and a well-rounded tech stack can help your brand thrive in 2025.
Webinar
Driving DTC Growth by Harnessing Omni-channel Marketing and AI With Jane Schloth, Direct Branding
Discover how marketing expert Jane Schloth uses Rep AI to boost conversions and streamline support for DTC brands. Learn her tips for leveraging AI, overcoming app fatigue, and achieving eCommerce success.
Inside Rep
New Pricing for Maximum Flexibility: Sales, Support, or Both
Discover Rep AI's new pricing structure, separating Sales and Support into tailored modules. Customize your plan or bundle both for ultimate flexibility. Learn more!
Webinar
From Watercolors to E-Commerce: Insights from Shopify Expert Elle McCann
Discover insights from Shopify Expert Elle McCann on e-commerce growth, AI adoption, and customer retention. Learn how she uses Rep AI to transform her Shopify store
Product Updates
Unlock the Minds of Your Shoppers: How AI-Powered Insights Drive eCommerce Success
Discover how AI-powered shopper insights revolutionize eCommerce. Learn to understand your audience, optimize experiences, and drive growth with Rep AI.
Merchant Spotlight
Vush gave shoppers more confidence and boosted conversions by 10%
Vush reduced the workload of the support team and provided a better in-the-moment experience. Traffic to blog posts shot up almost four times, and the number of satisfied customers increased, leading to a 10% increase in CVR.
Go ahead and sleep. Your Shopify AI assistant works 24/7 to provide on-brand sales and service. AI sales establish a new metric standard for eCommerce chatbots.
Rescue your lost sales with Rep
Rep rescued over $3.4 million dollars in potential lost sales in August 2024.
We guarantee that the AI sales chatbot will increase your store's revenue. Get your money back if you don't 5x your ROI with REP.
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