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ATTENTION SHOPIFY MERCHANTS

#1 AI Chat for Sales and Support

Our AI concierge can boost your website's conversion rate by up to 3 times and handle as much as 97% of your support requests by engaging visitors at the right moment with the right conversation.
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Convert browsers into buyers with precise timing

Behavioral AI Magic
Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them—sometimes tripling conversions.
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Proprietary AI developed in-house
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Accurately predicts drop-offs
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Performs 4x better than standard exit-intent pop-ups
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Assist & guide shoppers every step of the way

Your own branded AI Concierge
The Concierge is ready to guide, advise & assist. It can redirect to product pages, take shoppers to checkout, and compare products. Oh! You can train the AI, too.
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Knows your catalog, products, and website
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Speaks your unique brand voice & personality
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Multilingual — ¿Hablas Español?
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Sell while you sleep (or play, or work, or whatever)

Unlock AI-Generated Sales
Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.
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Convert abandoned cart shoppers
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Offer discounts in exchange for email and grow your list
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Increase AOV with AI product recommendations
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Always reliable, always selling

Introducing your 24/7
AI Concierge

Here's how it works:
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Growth Averages across
all verticals

+13%
Conversion Rate Uplift
+11%
% of AI-Generated Sales
+91%
Handled Support Requests
Over 60 5-star reviews from Shopify merchants
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Every single conversation Recorded

Gain insight by viewing Conversations and their analytics

Getting feedback at scale wasn’t possible before. Now it is.
Spot shopper hurdles and confusions—then fix them
Answer FAQs on the spot—train the AI for future shoppers
Dive into live chats with ease—REP makes it easy to engage

What top merchants say

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We still enjoy a 20X ROI!

Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders. We even have the ability to train the AI on information so it answers just the way we want.
Emeric Harney
Director of Marketing
Harney & Sons Fine Teas

Increased revenue by 15%

With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
John Helwig
Marketing Director
Fresh Roasted Coffee

It’s their people-centric approach to doing business.

We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier service provider of artificial intelligence for your company.
Thomas McCray
Director of Customer Success
Snow Teeth Whitening

Revolutionized customer support & boosted sales

REP AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
Ran Friedlander
COO
Apricoat

REP AI is a GAME CHANGER! 100% Recommend

Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
Fiona S.
Head of Global Marketing
Vush Stimulation

With Rep, it feels like the future is already here

I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
Jon Ackay
Marketing Manager
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Real numbers from Harney & Sons:

"Rep AI is an extension of every part of the customer experience, from support to sales to education, at a fraction of the cost it would take to employ multiple people to cover those areas." — Emeric Harney

Harney & Sons saw a 250% CVR boost with REP vs. without
8%
CVR before Rep
24%
CVR after Rep
250%
CVR increase with Rep vs. without
An image showcasing real results using Rep AI. Conversion rate uplift 44%

Connect with your fave Shopify apps

Rep brings AI “wicked smarts” to your favorite tools such as Zendesk, Gorgias, Klaviyo, Yotpo and more. Whether it’s email, live chat, or support platforms, we've got you covered.

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Requires zero changes to your support stack — Rep adapts to your tools and workflow.
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Handle 99% of all tickets with your live chat solution plus AI. Why leave anything to chance?
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Capture emails and phone numbers on autopilot with your favorite marketing platform.
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Have an app you want to integrate with? Just let us know and we’ll make it happen.
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SEE YOUR STORE THROUGH A NEW LENS

An abundance of AI-driven insights

A dashboard flush with AI-generated insights
Every AI metric is tracked—CVR, AOV, sales, etc.
View helpful versus non-helpful responses
An image showcasing real results using Rep AI. Conversion rate uplift 44%
GDPA and CCPA badges
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OPERATE IN EVERY REGION WITHOUT WORRY

All personal data is protected and secure

We maintain the highest standards of data security and protection in compliance with GDPR and CCPA.
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SEE YOUR STORE THROUGH A NEW LENS

An abundance of AI-driven insights

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A dashboard flush with AI-generated insights
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Every AI metric is tracked—CVR, AOV, sales, etc.
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View helpful versus non-helpful responses
An image showcasing real results using Rep AI. Conversion rate uplift 44%
GDPA and CCPA badges
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OPERATE IN EVERY REGION WITHOUT WORRY

All personal data is protected and secure

We maintain the highest standards of data security and protection in compliance with GDPR and CCPA.

Rep Updates and Resources

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How AI Improves Customer Service on Shopify

Discover how AI is transforming customer service on Shopify by reducing response times, lowering workloads, and improving data analytics. Learn the benefits of AI chatbots and automation for seamless customer support.
Product Updates

Your Rep AI Product Updates October 2024

Discover the latest Rep AI updates for October 2024! Boost store performance with new Proactive Sales Skills, automate support tasks, and access enhanced analytics. Engage shoppers, save time, and optimize your store’s success with our AI-driven features.
eCommerce AI

Your Ultimate BFCM Playbook: Expert Tips to Plan, Prepare, and Crush the Holiday Sales Season

Get your eCommerce store ready for Black Friday Cyber Monday (BFCM) with this comprehensive guide. Discover expert tips and strategies, including insights from Rep AI’s technology partners, to help you plan, prepare, and maximize your sales this holiday season.
eCommerce AI

The E-Commerce Horrors: 6 Spooky Things That Keep Merchants Up at Night

Uncover 6 of the scariest e-commerce nightmares merchants face, like ghosted carts and Phantom Support Tickets, and learn how to overcome them using Rep AI’s powerful AI concierge. 🎃👻
Product Updates

Introducing Proactive Sales Skills: Elevate Your E-commerce Experience with Rep AI

Discover how Proactive Sales Skills transforms your AI assistant to re-engage shoppers using behavioral AI. Boost customer engagement, enhance personalization, and increase conversions. Activate Proactive Sales Skills today
eCommerce AI

How Can AI-Powered E-Commerce Increase Sales for Online Merchants?

Discover how AI is transforming e-commerce by enhancing customer experience, streamlining operations, and driving sales. Explore AI-powered tools like shopping assistants, inventory management, and SEO automation that help online merchants increase efficiency and boost revenue.

Merchant Spotlight

Vush gave shoppers more confidence and boosted conversions by 10%

Vush reduced the workload of the support team and provided a better in-the-moment experience. Traffic to blog posts shot up almost four times, and the number of satisfied customers increased, leading to a 10% increase in CVR.
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YES, BUT CAN YOUR CHATBOT SELL?

Introducing
AI-Generated Sales — your new KPI

Go ahead and sleep. Your Shopify AI assistant works 24/7 to provide on-brand sales and service. AI sales establish a new metric standard for eCommerce chatbots.

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Rescue your lost sales with Rep

Rep rescued over $3.4 million dollars in potential lost sales in August 2024.

We guarantee that the AI sales chatbot will increase your store's revenue. Get your money back if you don't 5x your ROI with REP.
PUT REP TO THE TEST!

Test drive REP in a safe demo environment

See how AI actually behaves with your product catalog before you commit to a 30-day FREE trial.

"Our conversion rate increased exponentially — by up to 315%.

Rep answered every product-related question and recommended products that are best suited for the customer."

Felix Leshno
Co-Founder & CXO, Underoutfit

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Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.

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