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Enterprise ecommerce AI that makes your team 10x more powerful

Rep AI drives revenue in real time, resolves support at scale, and learns and improves with every interaction. All while staying fully aligned with your brand, policies, and team.

Replace 6+ AI tools with one AI brain

Most enterprise stacks are stitched together

AI for website
AI for Sales
AI for support
AI for emails
AI for social
AI for messaging apps 
Data platforms and CDPs

Rep AI consolidates all of it into one system that thinks, responds, and acts across channels.

Built for every team

Whether it’s marketing, support, retention, conversion, customer experience, or data teams, Rep AI is designed for brands that are dealing with outgrown systems.

This is for you if:

You’re managing high volumes of customer conversations across multiple channels
Your CX, growth, and ops teams are working in silos—and it’s slowing you down
You’re stitching together multiple tools to handle chat, support, and conversion
You need tighter control over brand voice, compliance, and customer experience
You’re scaling across regions, storefronts, or languages
Marketer

Turn conversations into a high-converting acquisition and retention channel.

Head of Ecommerce

Increase conversion and AOV without adding friction to the buying journey.

Head of CX

Resolve more tickets automatically while improving speed, quality, and consistency.

Founder / Executive

Consolidate tools, reduce costs, and unlock new revenue from existing traffic.

Head of AI / Technology

Deploy controlled, compliant AI that integrates seamlessly with your stack.

Easily track revenue attribution from every conversation

Rep AI actively drives conversion from every conversation.

Recommend products based on real-time behavior
Upsell and cross-sell inside conversations
Recover abandoned shoppers before they leave
Convert high-intent traffic instantly, 24/7

Support, sales, and merchandising work together in one flow.

Insights
Turn Conversations Into Strategic Insight that take action

Every interaction becomes usable data.

Identify friction points and conversion blockers
Surface missing information customers are asking for
Track performance by workflow, scenario, or channel
Feed insights into marketing, CX, and product teams

Beyond basic analytics, REP AI provides a feedback loop for growth.

Helpdesk
One Enterprise Helpdesk Software System for Every Support Workflow

Your support operations shouldn’t live across disconnected tools. Neither should your team.

Rep AI gives you one enterprise ecommerce helpdesk software system for:
On-site chat
Email
Ticket routing and escalation
SLA management

Beyond basic analytics, REP AI provides a feedback loop for growth.

Omnichannel
One System Across Every Customer Touchpoint

Your customers don’t stay in one channel. Neither should your AI.

Rep AI operates across:

On-site chat
Email
Social DMs
WhatsApp

With one shared brain powering every interaction.

Agentic support
From Reactive Support → Autonomous Execution

Rep AI doesn’t just respond, it takes action.

Resolve order issues, cancellations, and FAQs instantly
Trigger workflows across systems
Route complex cases with full context
Continuously learn from gaps and missed questions

This is what an agentic system looks like in production.

“Rep has been a great help to us. The AI salesperson is able to answer any product-related questions and recommend products that are best suited for the customer. By helping out with basic questions, Rep was able to reduce customer support tickets. Not to forget, the conversion rate has increased exponentially.”
Felix Leshno, Co-Founder of Underoutfit
Try free for 30 days

 REP AI’s Proven Impact

5x ROI

Brands achieve 5X ROI or better within 30 days

20% CVR

AI-assisted sessions see conversion rates above 20%

16% AOV

Up to 16% lift in AOV on AI-generated sales
30-day free trial · 5x ROI guarantee · No credit card required

See where you’re leaving revenue on the table

Most teams don’t realize how much opportunity is hidden inside their customer conversations.

Get a free audit of your website, support, and sales channels, and see how agentic AI can step in to engage customers, resolve questions, and drive more conversions in real time.

Enterprise-grade control (without slowing down)

AI is only useful if it’s predictable. Rep AI gives your team full control over how it behaves:

Define tone, guardrails, and escalation rules
Set global, channel-level, and scenario-based instructions
Ensure compliance across regions, policies, and edge cases
Sensitive-topic blocking (medical, political, regulatory)
AI answer explanations and override capability

Move fast without risking brand integrity.

Rep plugs into the tools you already use, while replacing the ones slowing you down

Built for enterprise risk and compliance

Rep AI is designed with strict governance and data protection at its core:

GDPR & CCPA compliant
Role-based permissions
SSO support
End-to-end encryption
Audit logs and data controls

Scale AI safely, without exposing your brand.

A customer success team that onboards, optimizes, and helps run it with you

REP AI does not leave your team to figure it out alone. Our customer success team handles onboarding, tailors the AI to your brand, helps set up workflows and scenarios, and continuously optimizes performance over time. 

Dedicated onboarding team
Brand voice + policy alignment
AI training across your data sources
Workflow and scenario setup
Ongoing optimization and support
Meetings and continuous slack CS support

Brands see, on average, a 4x increase in conversions with REP AI. We’ll work with you to make sure that happens.

The last AI platform you’ll need for CX + revenue

Rep AI isn’t another point solution. It’s the system that connects everything.

Got questions?

Can Rep AI support multiple storefronts, regions, or languages from one system?

Yes. Rep AI is designed for brands scaling across storefronts, regions, and languages, with controls for global, channel-level, and scenario-based behavior. That helps teams deliver more consistent customer experiences from one system.

How does Rep AI reduce tool sprawl across support, chat, and conversion workflows?

Rep AI reduces tool sprawl by replacing disconnected chat tools, helpdesk workflows, quizzes, and recommendation systems with one unified AI platform. That gives teams one system for customer conversations, automation, and optimization instead of stitching together multiple tools.

How does Rep AI help large brands balance automation with compliance and oversight?

Rep AI gives brands control over tone, guardrails, escalation rules, and sensitive-topic handling, with answer explanations and override capability built in. It also supports enterprise security and governance needs with permissions, SSO, encryption, audit logs, and data controls.